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Shipping Policy and Payment Methods


64013 HAT uses the international shipping service of the BRT courier.


Sending shipments with BRT is convenient and safe, with fast delivery times throughout Italy.

We deliver within the national territory within 1/2 working days  (for the islands an extra day is required).                                                   

SHIPPING IS FREE, for national shipments. 


Special rates apply for deliveries to the Minor Islands, Venice, Venice Lido and Livigno.


In this case, contact us at our email:                               

We provide real-time shipment tracking. You can track your shipment on the respective courier website ( in the “Track shipment” section, or by contacting BRT customer service.             


The BRT courier makes a first and second delivery attempt for each shipment.


In the event that the recipient is absent even on the second attempt, the shipment will be kept in storage at the relevant BRT office in the area and collection will cost €4.27, if it is a purchase with advance payment.

Otherwise, in case of cash on delivery purchase, the package will automatically return to the seller.


Payment methods:​

Credit cards, Klarna and on delivery with additional cash on delivery charges.

If you want to pay by bank transfer, pay on our postepay card or pay on delivery, just choose the payment on delivery option and leave us a message in the chat on the site or at the email address:

N.B. Payments must be made within 24 hours of placing the order (deadline after which the order will be cancelled).

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